About us

Why Key Way Investments?

Key Way Investments Ltd is a fast growing firm launched in 2016 regulated and licensed by the Cyprus Securities and Exchange Commission (CySEC) under license number 292/16 to provide the following investment and ancillary services:

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Execution of Orders on Behalf of Clients

Safekeeping and administration of financial instruments, including custodianship and related services

Granting credits or loans to one or more financial instruments, where the firm granting the credit or loan is involved in the transaction

Foreign exchange services where these are connected to the provision of investment services

Ιnvestment research and financial analysis or other forms

Please see HERE the regulation page for details of the products offered. The Company is subject to strict regulatory requirements established by CySEC and adheres to the regulatory standards set out by the European Union directive 'The Markets in Financial Instruments Directive II (MiFID II)'. Key Way Investments Ltd follows precise due diligence procedures and trading practices. Key Way Investments Ltd ensures that it takes the appropriate measures to safeguard its Clients’ funds by carefully selecting the banks with which the Company co-operates with. All Clients’ funds are deposited in designated and segregated clients' funds bank accounts. The Company offers some of the most advanced trading platforms available today. It engages state of the art back office and trading technologies that enable any type of investor to enjoy an outstanding experience in every stage of his interaction with our company. Key Way Investments Ltd is managed by a team of highly professional individuals with in-depth knowledge on trading, financial risk management and online businesses.

Regulations

Key Way Investments Ltd

Is registered under Cyprus Company Law and is operating under the brand names of CAPEX.
Key Way Investments Ltd is authorized and regulated as a Cyprus Investment Firm (CIF), registered under the Cyprus Securities and Exchange Commission (CySEC), under licence no. 292/16, under the Investment Services Law (L. 87(I)/2017 regarding the provision of investment services, the exercise of investment activities and the operation of regulated markets).

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CySEC

Is the independent public supervisory Authority responsible for the supervision of the investment services market and transactions in transferable securities carried out in the Republic of Cyprus.
The CySEC was established in accordance with section 5 of the Securities and Exchange Commission (Establishment and Responsibilities) Law of 2001 as a public legal entity.
The operation of the CySEC is governed by the Laws regulating the Structure, Responsibilities, Powers, Organization of the Cyprus Securities and Exchange Commission and Other Related Matters (L73(I)/ 2009). Our license is subject to the Cyprus Investment Services and Activities and Regulated Markets Law L. 87(I)/2017, which is harmonized with the requirements of the European Parliament’s Markets in Financial Instruments Directive II (MiFID II) to ensure a high level of protection for investors and that the investment services we offer comply with applicable regulations. Key Way Investments Ltd operates in accordance with the Markets in Financial Instruments Directive II (MiFID II) of the European Union. MiFID II provides a harmonized regulatory environment for investment services across the European Economic Area (EEA). The main objectives of the MiFID II Directive are to strengthen investor protection, reduce the risks of a disorderly market, reduce systemic risks, increase the efficiency of financial markets and reduce unnecessary costs for participants, enhance financial transparency and increase competition. More specifically, MiFID II seeks to ensure fairer, safer and more efficient markets and facilitate greater transparency for all participants.

MiFID II & ESMA

MiFID II is an EU legislation which harmonized regulation for investment services across the 28 member states of the European Economic Area (EEA). The main objectives of MiFID II are to increase competition and consumer protection in the European investment services sector. The CySEC was established in accordance with section 5 of the Securities and Exchange Commission (Establishment and Responsibilities) Law of 2001 as a public legal entity. The operation of the CySEC is governed by the Laws regulating the Structure, Responsibilities, Powers, Organization of the Cyprus Securities and Exchange Commission and Other Related Matters (L73(I)/2009). Our license is subject to the Cyprus Investment Services and Activities and Regulated Markets Law L. 87(I)/2017, which is harmonized with the requirements of the European Parliament’s Markets in Financial Instruments Directive (MiFID II) to ensure a high level of protection for investors and that the investment services we offer comply with applicable regulations. Key Way Investments Ltd operates in accordance with the Markets in Financial Instruments Directive (MiFID II) of the European Union. MiFID II provides a harmonized regulatory environment for investment services across the European Economic Area (EEA). The main objectives of the MiFID II Directive are to strengthen investor protection, reduce the risks of a disorderly market, reduce systemic risks, increase the efficiency of financial markets and reduce unnecessary costs for participants, enhance financial transparency and increase competition. More specifically, MiFID II seek to ensure fairer, safer and more efficient markets and facilitate greater transparency for all participants.

Cross border

Key Way Investments Ltd has passported its authorization into all member states of the EEA and is registered with the financial regulators of the states where it provides services to their residents. Kindly refer to the below list, showing the various regulators with whom Key Way Investments Ltd is registered.

Safety of Funds

Investor Compensation Funds

Key Way Investments Ltd is a member of the Investor Compensation Fund (ICF), set up by the Cyprus Securities and Exchange Commissions (CySEC) for clients of Cyprus Investments Firms (CIFs). The ICF is a statutory fund of last resort for clients of CIF’s. This means that the ICF can compensate covered clients of a CIF if it is unable, or likely to be unable, to pay claims against it (e.g. in the unlikely event of default or financial distress). Membership of the ICF ensures that covered clients of Key Way Investments Ltd can claim compensation in such cases. This provides Key Way Investments Ltd clients with an extra measure of insurance for their funds. The ICF covers retail Clients of Key Way Investments Ltd only. Under the Rules and Regulations of the ICF, the total payable compensation to each covered client may not exceed €20.000, irrespective of the number of accounts held, currency and place of offering the investment service. For more information on the Investors compensation fund please visit ICF.

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Financial Stability

Key Way Investments Ltd operates its business in compliance with the high financial standards set by the regulatory authorities, adheres to the regulatory standards of the European financial. Authorities and follows precise due diligence procedures and trading practices. Key Way Investments Ltd operates its business in compliance with the high financial standards set by the regulatory authorities, adheres to the regulatory standards of the European financial authorities and follows precise due diligence procedures and trading practices. As a regulated Investment Firm, clients are assured that Key Way Investments Ltd consistently meets the strictest standards of financial stability and proper handling of client funds. Key Way Investments Ltd is widely acknowledged for its corporate business transparency and respected for its commitment to business ethics. Key Way Investments Ltd regularly submits financial reports to CySEC in order to verify its financial stability and validate its full compliance with requirements.

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* DISCLAIMER: Quality of Execution Reports (RTS 27) published are made available to users provided that such data are utilised by users for their internal information purposes only. These reports cannot be reproduced and/or redistributed without Key Way Investments LTD’s express written consent.

Complaints

Complaints Info

We, Key Way Investments Ltd, have adopted this Complaints Procedure in order to ensure a fair and quick process of handling complaints that may arise. Key Way Investments Ltd is authorised and regulated by the Cyprus Securities and Exchange Commission as a Cyprus Investment Firm (CIF License Number 292/16). Key Way Investments Ltd is registered in Cyprus under the Companies Law, with registration number HE341196. Its registered office is located at 18 Spyrou Kyprianou Avenue, Suite 101, Nicosia 1075, Cyprus.

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Acknowledging your Complaint

We will acknowledge receipt of your complaint within five working days from the date of submission and we’ll provide you with a unique reference number. The unique reference number should be used in all your future correspondence with the Company, the Financial Ombudsman and/or CySEC regarding the lodged complaint.

01

Submitting your
Complaint

In order to submit a complaint to the Company, you are kindly requested to complete and submit the Complaint Form of the Company (click the button below) to the following email: [email protected].

Once you have successfully completed and sent out your complaint, the Compliance Department of the Company shall handle and investigate your complaint.

complaint form

Complaints Info

We, Key Way Investments Ltd, have adopted this Complaints Procedure in order to ensure a fair and quick process for handling complaints that may arise. Key Way Investments Ltd is authorised and regulated by the Cyprus Securities and Exchange Commission as a Cyprus Investment Firm (CIF License Number 292/16). Key Way Investments Ltd is registered in Cyprus under the Companies Law, with registration number HE341196. Its registered office is located at 18 Spyrou Kyprianou Avenue, Suite 101, Nicosia 1075, Cyprus.

01

Submitting your
Complaint

In order to submit a complaint to the Company, you are kindly requested to complete and submit the Complaint Form of the Company (click the button below) to the following email: [email protected].

Once you have successfully completed and sent out your complaint, the Compliance Department of the Company shall handle and investigate your complaint.

complaint form
02

Acknowledging your Complaint

We will acknowledge receipt of your complaint within five working days from the date of submission and we’ll provide you with a unique reference number. The unique reference number should be used in all your future correspondence with the Company, the Financial Ombudsman and/or CySEC regarding the lodged complaint.

03

Handling of your Complaint

Once we acknowledge receipt of your complaint we will review it carefully, investigate the circumstances surrounding your complaint and will try to resolve it without undue delay. We shall make every effort to investigate your complaint and provide you with the outcome of our investigation within two months from the date you have submitted your complaint to us.

During the investigation process will keep you updated of the handling process of your complaint. One of our officers may contact you directly (including communication by email or phone) in order to obtain, where needed, further clarifications and information relating to your complaint. We will require your full cooperation in order to expedite the investigation and possible resolution of your complaint.

In the event that your complaint requires further investigation and we cannot resolve it within two months, we will issue a holding response in writing or other durable medium. When a holding response is sent, it will indicate the causes of the delay and when the Company’s investigation is likely to be completed. In any event, we shall provide you with the outcome of our investigation no later than one month from the issuing of the holding response, depending on the complexity of the case and your cooperation.

Please note that the Company shall consider your complaint as closed and cease the relevant investigation in case you fail to respond to our officers within the period of three months from the date of the submission of your complaint. When we reach an outcome we will inform you of it together with an explanation of our position and any remedy measures we intend to take (if applicable).

Website
http://www.financialombudsman.gov.cy
http://www.financialombudsman.gov.cy
Postal Address
P.O. Box: 25735, 1311 Nicosia, Cyprus
P.O. Box: 25735, 1311 Nicosia, Cyprus
Telephone
+35722848900
+35722848900
Fax
+35722660584, +35722660118
+35722660584, +35722660118
If you are not satisfied with the Company’s final decision you may submit your complaint to the Financial Ombudsman of the Republic of Cyprus and seek mediation for possible compensation. It is important that you contact the Financial Ombudsman of the Republic of Cyprus within four months of receiving a final response from the Company otherwise the Financial Ombudsman of the Republic of Cyprus may not be able to deal with your complaint. In the unlikely event that the Company was unable to provide you with a final response within the three month time period specified above you may again contact the office of the Financial Ombudsman of the Republic of Cyprus no later than four months after the date when we ought to have provided you with our final decision.
Website
http://www.cysec.gov.cy
http://www.cysec.gov.cy
Postal Address
P.O. BOX 24996, 1306 Nicosia, Cyprus
P.O. BOX 24996, 1306 Nicosia, Cyprus
Telephone
+35722506600
+35722506600
You may maintain your complaint with the Cyprus Securities and Exchange Commission, however please note that the Cyprus Securities and Exchange Commission does not have restitution powers and therefore does not investigate individual complaints. It is understood that your right to take legal action remains unaffected by the existence or use of any complaints procedures referred to above.
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Any questions? Contact us!

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+35 722 000 936

+357 22 496 642

18 Spyrou Kyprianou Avenue, Suite 101, Nicosia 1075, Cyprus

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